At Clint Gorman, I’m a creative developer passionate about designing brands, websites, and graphics that make a difference. With a focus on functionality, user experience, and innovative solutions like custom wheel designs and plywood lighting, I help clients bring their visions to life through branding, web development, and graphic design services. This Privacy Policy outlines how I collect, use, disclose, store, and protect your personal information when you visit my website, request design services, or engage with my creative projects. I’m committed to safeguarding your privacy while delivering exceptional design experiences, in compliance with the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents, and Microsoft Advertising’s policies for transparency in digital marketing.

1. Information I Collect

I collect information to deliver personalized design solutions, ensuring your branding or website project resonates with your vision. The types of information I collect include:

1.1 Personal Information You Provide

• Contact Details: Name, email address, phone number, and company details provided when requesting branding consultations, website development quotes, or graphic design services.
• Project Details: Information about your design needs (e.g., brand identity preferences, website functionality requirements, or graphic design specifications) shared during consultations or project submissions.
• Payment Information: Credit/debit card details or billing information processed through secure third-party payment gateways for services like logo design or website development.
• Communication Records: Data from contact forms, emails, phone calls, or client feedback surveys, enabling me to provide tailored design support.

1.2 Automatically Collected Information

• Technical Data: IP address, browser type, device information, operating system, and time zone, collected via cookies or similar technologies to optimize your website experience.
• Usage Data: Pages visited (e.g., Recent Projects or Services sections), time spent on the site, and referral sources.
• Location Data: Approximate location based on your IP address to tailor services and comply with regional regulations.

1.3 Information from Third Parties

I may receive information from trusted partners, such as:

• Analytics providers to track website performance and improve user experience.
• Payment processors to verify transactions securely.
• Hosting providers (e.g., Jackrabbit High Speed Hosting) to manage website functionality and performance.

2. How I Use Your Information

I use your information to create impactful designs and deliver seamless project experiences, from branding to web development. My uses include:

• Service Delivery: To process design requests, develop websites, create logos, or produce graphics like business cards and banners.
• Client Support: To respond to inquiries, provide project updates, and offer creative recommendations tailored to your vision.
• Business Operations: To process payments, manage project records, and coordinate with design tools or subcontractors.
• Website Optimization: To analyze usage data and enhance website functionality, ensuring a user-friendly experience.
• Marketing: To share updates on design trends, new services, or project showcases, with your consent where required.
• Legal Compliance: To meet obligations under tax or consumer protection regulations.

3. Legal Basis for Processing (GDPR)

For clients in the European Economic Area (EEA), I process personal data based on:

• Contractual Necessity: To fulfill design or development agreements, such as website creation or branding projects.
• Consent: For marketing communications or non-essential cookies, with clear opt-in mechanisms as required by Microsoft Advertising.
• Legitimate Interests: For improving my services, analyzing project outcomes, or ensuring operational efficiency, provided your rights are not overridden.
• Legal Obligation: To comply with regulations, such as tax reporting.

4. How I Share Your Information

I do not sell your personal information. I may share data with trusted partners to deliver my creative services, including:

• Service Providers: Third-party vendors for payment processing, analytics, or hosting (e.g., Jackrabbit High Speed Hosting).
• Subcontractors: Designers or developers for specialized tasks (e.g., 3D modeling or prototyping), with your consent.
• Legal Authorities: When required by law, court order, or government request (e.g., for tax purposes).
• Business Transfers: In the event of a merger or acquisition, your data may be transferred to the acquiring entity.

All partners are contractually obligated to protect your data and use it solely for the specified purposes, ensuring compliance with Microsoft Advertising’s privacy standards.

5. Cookies and Tracking Technologies

I use cookies and similar technologies to enhance your experience on my website, ensuring seamless access to project showcases and service details. Cookies may include:

• Essential Cookies: For website functionality, such as session management or contact form submissions.
• Analytical Cookies: To monitor site performance and optimize user experience, in line with Microsoft Advertising’s policies.
• Marketing Cookies: To deliver tailored promotions about my services, with your consent as required by Microsoft Advertising’s Consent Mode for EEA, UK, and Swiss users.

You can manage cookie preferences via your browser settings or my cookie consent tool, ensuring compliance with GDPR, CCPA, and Microsoft Advertising’s requirements ().

6. Data Security

I prioritize your data security with measures reflecting my commitment to quality design:

• SSL/TLS encryption for secure data transmission.
• Restricted access controls and secure servers.
• Regular security audits to protect your information, mirroring the care I put into crafting your designs.

While I strive for maximum security, no system is entirely foolproof. Contact me immediately if you suspect a data breach.

7. Data Retention

I retain your information only as long as necessary to provide my design services or meet legal requirements:

• Client and Project Data: Kept for the duration of our relationship and up to 5 years post-project for record-keeping and follow-up support.
• Payment Data: Retained for up to 7 years for tax and accounting purposes.
• Analytics Data: Typically stored for 24 months, unless anonymized.

8. Your Rights

You have rights to control your personal data, ensuring I respect your privacy while delivering creative solutions:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete information.
• Deletion: Request data deletion, subject to legal obligations (e.g., tax records).
• Restriction: Limit how I process your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing for marketing or legitimate interests.
• Withdraw Consent: Revoke consent for non-essential processing, such as marketing emails.

For California residents (CCPA), you also have the right to:

• Know what personal information I collect, use, or disclose.
• Opt out of data sales (I do not sell your data).
• Non-discrimination for exercising your rights.

Contact me via email or phone to exercise your rights. I’ll respond within 30 days (or 45 days for CCPA requests), ensuring compliance with Microsoft Advertising’s transparency standards.

9. International Data Transfers

Your data may be transferred outside your region, such as to the United States, where my service providers (e.g., hosting providers) operate. I use safeguards like Standard Contractual Clauses (SCCs) for EEA clients to ensure GDPR compliance.

10. Third-Party Services

My website may integrate with third-party services (e.g., payment processors, analytics tools for Microsoft Ads campaigns, or hosting providers like Jackrabbit). I am not responsible for their privacy practices. Please review their policies before sharing personal information.

11. Children’s Privacy

My design services are not directed to individuals under 16, and I do not knowingly collect their data. If I discover such data has been collected without parental consent, I will delete it promptly. Parents/guardians can contact me with concerns.

12. Changes to This Privacy Policy

I may update this policy to reflect changes in my practices or legal requirements. Significant updates will be posted on my website or communicated directly to clients. The “Last Updated” date indicates the latest version.

13. Contact Me

For questions, concerns, or to exercise your data rights, reach out to me:

Clint Gorman
Email: info@clintgorman.com

For GDPR and CCPA purposes, I am the Data Protection Officer, reachable at the same email address.